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Pros Has been the best decision in my career to join the Nutrisystem Team. Thanks again for the feedback and best to you in the future. They hired a 25 person training class in October of last year and my March half of the class was gone. Thank you for your time. Cons Management has no idea of daily events or trends, no management support, they force you to lie to the customer but refuses to take the ball when customer requests them.
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Management could use some work as well on how to handle employees and coaching. I'm sorry your experience was not more positive. We agree that we will always be looking for ways to modernize and innovate our programs.
Turnover is unfortunate within a sales environment Half of the class being gone is inaccurate, but we still take turnover very seriously. Please note, a majority of the exits are due to attendance or a policy violation.
We will provide you the training and support to be successful, but we need employees who are self-motivated and committed to Nutrisystem. Best of luck in your next career move. Loved the people I worked with. Alway provides with an opportunity to move up. Thanks so much for the feedback. We agree, we love the people we work with too: Best of luck in your new role!
Very smart, genuine, and interacts with all employees - Company events are lots of fun: It really depends on which department you're in and who you directly report to.
I've been here a little over 1 year and have never had the desire to look elsewhere. Thanks so much for the feedback! We wish you the best in your role! Coaches care and want to see you do well for the most part. A polite professional environment. Daily Verbal abuse from members who are upset with the company or the food or policy Customers paying lots of money for moldy food. Decline in your metrics due to situations you cant fix or control Fixing peer errors but getting in trouble or threatened for your own alleged mistakes Constantly told different ways to do your job Forcing yourself to obtain a goal that is unrealistic compared to the standards of the company at the time Condiscending Cuthroat Management.
Pick and choose who they like. More focused on everything you may do wrong on a call Quick to write you up before coaching Undercover Micromanagement quick to fire and get you out the door with no hesistation. Your just another name and number on the computer. Came to work unhappy Tenure doesnt mean anything for particular department Mentally Stressful and non secure job.
Thank you for your feedback. We will review your suggestions and continue to support our employees the best we can! We wish you luck in your current endeavors.
Helping people dedicated to improving their diet Over-time is great Staff are very friendly. If you have a background in nutrition, it is difficult to only provide the nutrition information Nutrisystem wants you to provide. When customer service was busy, clients would call the Weight Loss Counselors to fix problems with their order. Give more appreciation to the counselors and customer service staff - they work their butt off all day even day.
Thanks for the feedback. We hope you addressed any concerns with your Supervisor, since you were here for a year. It's important for us to respond to a few parts of your review. Those calls will be more detailed in the Nutrition conversation.
Always an opportunity for overtime. Some really cool people. Management has no idea of daily events or trends, no management support, they force you to lie to the customer but refuses to take the ball when customer requests them. The rules seems to be a general rule of thumb, nothing actually enforced. Their judgment for how you handle a call can vary depending on who listened to the call And if you're among the liked. You are judged on your sales but you're the one cleaning up messes of the other departments not the sales department.
Listen to your reps more, take more responsibility as supervisors, have one dedicated team for review calls for quality assurance not the incompetent managers that avoid ALL work. Thank you for your feedback. I would just like to clarify a few things. Quality scores are based on a few things, such as: Team leads and managers are generally available to help after the CSR attempts to de-escalate the call.
If the customer continues to be escalated or asks to speak with a manager then the rep should reach out to a team lead. If a Lead is not available then they must transfer the call to a supervisor or the department head. Thanks again for your great review and continued service to Nutrisystem. Big Pro - the new CEO has really changed the work climate and successfully invented the Nutrisystem brand. Consider part-time positions - with weekend schedules to help increase employee retention rates and provide opportunities for supplemental income to part-timers.
Thanks for the great review and I appreciate your thoughts on part-time positions. Your response will be removed from the review — this cannot be undone. View All num of num Close Esc.
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Follow Add a Review. See all Reviews See All Pros Excellent staff and coworkers. Cons Must work 1 weekend day every week.