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How Do Nutrisystem Foods Taste?
Nutrisystem will ship all the food you need to your doorstep, with free shipping included. Hi Mary, We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. The email was courteous, professional, and apologetic for the experience I had. I did not to think to take a picture of the back with the information. I am not sure why in today's time of electronics that it takes so long to get the information.

Jenny Craig edges out rival Nutrisystem

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I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food?

Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received.

We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for.

Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words!

We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.

Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation". At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem.

The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end.

I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another.

I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism.

So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box.

I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program.

We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged.

Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order.

I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response.

I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.

This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim.

We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food.

Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food!

Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information.

Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.

It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.

We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!!

Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year.

Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.

How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system?

The chocolates are like eating sawdust," Donna of Rockport, Texas wrote. I cringe every time I see one of the NutriSystem commercials and hear the testimonial of delicious food. I cannot believe that anyone could even call this food acceptable much less delicious," she said. Nutrisystem offers two choices when it comes to choosing a meal plan. Because of the unappatizing nature of many of the dishes, many consumers opt for the more pricy and selective plan.

For two of the three months I have ordered, they have shipped me substituted items, and I quote here from the letter that arrives with my order:. Because of this, we may have had to substitute some items which you ordered that were out of stock with others of comparable value.

We apologize for this temporary inconvenience, and thank you for your understanding in this matter. That recent letter states that this is a temporary problem. Consumers who are tired of having their meals substituted should stretch their ConsumerAffairs. I placed a call to NutriSystem and was advised that their policy is to substitute and they are not required to advise the customer. It makes it really easy for storage, for finding the foods I need to eat and having it all at just one simple place.

I store my protein drinks separately, and obviously the freezer foods are in my freezer. I'm excited to try a few of these new food items, like the Chocolate Frosted Donut, and the Apple Strudel Scone for the breakfast entrees.

And you remember how much I loved my Apple Strudel Bar. Yes I ordered a bunch of these, and I'll be eating these again this month. They just have so much variety to choose from. Chocolate chip scones, banana nut muffins, even got a bagel this month that I didn't have last month. For lunches, they have a bunch of different things like tuna and chicken salads, lunch bars, which I order a lot, because I think these are really easy for the week and when I'm busy on the go, driving around the kids.

So you can just put one of these in your purse, and take it with you. And then if your kids end up eating McDonald's and you're out and about on the weekend, you can just eat this. And you don't have to worry about what they might be ordering; save you a little bit of money too.

There are plenty of new things in the lunch category, like the peanut butter and jelly bar. That's kind of interesting, we'll see what we think about that one. And, let's see this one, it's my new one. Chicken Cacciatore; ; it's a new one for me this month. Have to let you guys know on the upcoming post how these foods tasted and my thoughts on some of the new ones.

Cajun-style chicken and sausage, looks really good I'm excited about that one. And vegetable Fajita Mix. The biggest question I've seen come up through my blog posts is, " What does the food taste like? So, I thought I'd go into that a little bit in this video.

I think the shelf-stable foods, specifically the lunches and dinners are just okay. It's kind of like what you might expect from a TV dinner.

3123 Nutrisystem Consumer Reviews and Complaints